Privacy Policy

1. Introduction

Welcome to StemSplitter.pro ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered audio stem separation service.

Please read this privacy policy carefully. By using StemSplitter.pro, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Audio Files

When you use our stem splitter service, you upload audio files for processing. These files are:

• Stored temporarily on our secure servers during processing
• Automatically deleted after 1 hour
• Never used for training AI models
• Never shared with third parties
• Never stored permanently on our systems

2.2 Usage Data

We collect minimal analytics data to improve our service:

• IP address (anonymized)
• Browser type and version
• Pages visited and features used
• Time and date of visits
• Conversion statistics (number of files processed)

2.3 Session Data

We use session cookies to maintain your processing history during your visit. These sessions:

• Expire when you close your browser
• Do not contain personally identifiable information
• Are used solely for service functionality

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To process your audio files and deliver stem separation results
• Service Improvement: To analyze usage patterns and improve our AI models and user experience
• Technical Support: To respond to your inquiries and provide customer support
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Data Storage and Security

4.1 File Storage

Your uploaded audio files are:

• Stored on secure, encrypted servers
• Processed using industry-standard encryption
• Automatically deleted from our servers after 1 hour
• Never backed up or archived

4.2 Security Measures

We implement appropriate technical and organizational security measures to protect your data:

• SSL/TLS encryption for all data transmission
• Secure server infrastructure
• Regular security audits and updates
• Access controls and authentication
• Automated file deletion systems

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We use fal.ai for AI processing. Your files are processed securely and deleted after processing.
• Legal Requirements: If required by law or in response to valid legal processes
• Safety and Security: To protect the rights, property, or safety of StemSplitter.pro, our users, or others

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (files are automatically deleted after 1 hour)
• Objection: Object to processing of your data
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please contact us at privacy@stemsplitter.pro.

7. Cookies and Tracking

We use essential cookies for service functionality. For more information, please see our Cookie Policy.

8. Children's Privacy

Our service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

10. Third-Party Services

We use the following third-party services:

• fal.ai: For AI-powered audio processing. Files are processed securely and not stored.
• Hosting Provider: Hostinger for secure server infrastructure.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our service after any modifications indicates your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@stemsplitter.pro
• Contact Form: stemsplitter.pro/contact.php

13. GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). For more information, please see our GDPR Compliance page.